Privacy Policy — Arctura Technologies

This Privacy Policy describes how Arctura Technologies Inc. ("Arctura", "we", "us") collects, uses, and protects information when you use our website (arcturatech.com) and our applications, including Linnea: Health Companion (together, the "Services").

The short version: we collect as little as possible, we never sell your data, health information stays under your control, and you can delete your account and data at any time.

1. Who we are

Arctura Technologies Inc. is a corporation incorporated under the laws of Ontario, Canada, with its registered office at Unit 10, 1338 Wellington Street West, Ottawa, Ontario K1Y 3B7, Canada. For any privacy matter, contact privacy@arcturatech.com.

2. Information we collect

2.1 Information you provide in our apps

Account information. When you create an account you may provide an email address, a display name, and authentication identifiers (for example, when you use Sign in with Apple, we receive a private identifier and — only if you choose to share it — your name and email or a private relay address).
Health records and entries. Content you deliberately add to Linnea, such as records, measurements, notes, and preferences. This information exists to serve you; it is stored securely and is never used for advertising and never sold or rented to anyone.

2.2 Information collected automatically

App diagnostics. Basic device type, app version, and crash information used to keep the Services reliable.
Purchase state. Subscription entitlement status from Apple, so the app knows which features to unlock. Apple processes the payment itself; we never see your payment card details.
Website analytics. Our website is a static site and does not run third-party advertising trackers.

2.3 Information we do not collect

We do not collect your precise location.
We do not access your contacts, photos, or files unless you explicitly attach something.
We do not build advertising profiles and we do not sell or share personal information for advertising.

3. How we use information

To provide, maintain, and improve the Services;
To sync your content across your devices and keep it backed up;
To provide customer support when you contact us;
To keep the Services safe, prevent abuse, and comply with law.

We do not use your health content to train advertising models, and we do not permit third parties to do so.

4. Consent and legal bases

In Canada, we handle personal information on the basis of your meaningful consent in accordance with PIPEDA: we ask for your express consent before collecting or using health information you record in Linnea, and we rely on implied consent only for purposes a reasonable person would expect, such as operating, securing, and supporting the Services. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice; withdrawing consent for essential processing may mean we can no longer provide the Services.

For users in the European Economic Area or the United Kingdom, where the GDPR applies, our legal bases under Article 6 are: performance of a contract (providing the Services you request), consent (which you may withdraw at any time), and legitimate interests (keeping the Services secure and reliable). Health information you record in Linnea is special category data, which we process only on the basis of your explicit consent under Article 9(2)(a); you may withdraw that consent at any time by contacting us at privacy@arcturatech.com or, where available, through the app's settings.

5. Storage, security, and retention

Data is encrypted in transit (TLS) and at rest with our infrastructure providers.
We retain personal information only for as long as your account exists or as needed to provide the Services.
When you delete your account, associated personal data is deleted or irreversibly anonymized promptly — we target 30 days — except where a longer period is required by law or for limited backup-rotation cycles, after which it is purged.

6. Sharing

We share information only with service providers who process it on our behalf under contract (for example, cloud hosting and authentication infrastructure), with Apple as required to operate App Store subscriptions, or where required by law. We never sell personal information.

7. Your rights

Depending on where you live, you may have rights to access, correct, export, restrict, or delete your personal information, and to withdraw consent. You can exercise most of these directly in the app (including account deletion), or by emailing privacy@arcturatech.com. We respond within 30 days. You may also complain to your local privacy regulator — in Canada, the Office of the Privacy Commissioner.

8. Children

The Services are not directed to children under 13 (or the minimum age in your jurisdiction), and we do not knowingly collect personal information from them.

9. International transfers

Our infrastructure providers may store data in data centres outside your country. Where data is transferred internationally, we use providers that commit to recognized safeguards (such as standard contractual clauses).

10. Changes to this policy

We may update this policy from time to time. Material changes will be announced in the app or on this page, and the "Last updated" date will change. Continued use of the Services after changes take effect constitutes acceptance, except that where a change involves a new purpose for collecting, using or disclosing your personal information, or disclosure to new categories of third parties, we will seek your renewed consent rather than relying on continued use — and for health information, that renewed consent will always be express.

11. Contact

Arctura Technologies Inc.
Unit 10, 1338 Wellington Street West
Ottawa, Ontario K1Y 3B7, Canada
privacy@arcturatech.com · hello@arcturatech.com